TENANTS HAPPY.
OWNERS INFORMED.

No — Keylead Engine works alongside your existing property management software. Your PMS handles accounting, lease documents, and compliance. Keylead Engine handles all the communication and marketing — renewal campaigns, tenant updates, owner reports, vacancy lead follow-up, and new owner acquisition. Most property managers use both together. We discuss your specific setup during the strategy call to design the right workflow.

When a lease is entered into the pipeline with an end date, the renewal campaign starts automatically 90 days out. The first message introduces the renewal conversation professionally. Follow-ups go at 75 and 60 days with renewal terms. At 45 days, a call task is assigned to your team. At 30 days, a final notice goes out. If the tenant confirms renewal, the sequence stops and a confirmation goes out. If they don't renew, the vacancy pipeline activates automatically. The whole thing runs without you having to manually track any of it.

On Plus and Pro, a monthly report goes out to each property owner on the 1st — covering occupancy status for their units, rent collection summary, any maintenance completed during the month, upcoming lease renewals or expirations, and action items your team is handling. You set up the template once during your done-for-you build and the system populates and sends it automatically each month. Owners stop calling for updates because they're already getting them.

Three days before rent is due, a friendly reminder goes out to the tenant. On the due date, a second reminder fires. If rent isn't received, a polite but clear follow-up goes at 3 days late, a firmer reminder at 7 days, and a final notice at 14 days. All messages are pre-written in a tone that's firm but professional and legally careful — no threats, just clear communication. Your team receives a notification at each stage so you're always aware of late payments without manually monitoring them.

Yes. Add a sub-account at $25/mo and every property manager gets their own separate account — their properties, tenants, and owner communications don't mix with other managers. You get a cross-team reporting dashboard showing portfolio performance, occupancy rates, and renewal status across the whole operation. Each manager's owners only see communication about their own properties.

No contracts. All plans are month-to-month. Cancel anytime with 30 days notice. Retaining one good tenant through the renewal campaign instead of turning over the unit pays for years of any plan.