First to respond wins the job. Every time.
In plumbing and HVAC, speed is everything. A homeowner with a burst pipe or a broken AC in July calls three companies — and books the first one that responds. Keylead Engine makes sure that's always you. Automated emergency responses, maintenance reminders, seasonal tune-up campaigns, and review requests so your phone keeps ringing and your reviews keep growing.
Plumbing and HVAC companies lose jobs and revenue every week from the same gaps in follow-up and communication. Here's what we fix.
Track every job from first call to invoice paid — emergency repairs, scheduled maintenance, estimates, and install projects each in their own stage. Automated texts confirm appointments, notify customers when you're en route, and follow up after every visit.
When a homeowner contacts you about a burst pipe, no heat, or a broken AC — they get an automated text within minutes confirming you received their request and are on it. You hold the lead while you finish the current job and call back when you're ready.
Every spring, your full customer list gets an AC tune-up offer. Every fall, a furnace or heating check campaign goes out. Set them up once — they run every year on a calendar schedule, filling your schedule before the rush hits.
After every repair job, an automated sequence pitches your annual maintenance plan — what's included, what it prevents, and how to sign up. Convert one-time repair customers into reliable monthly or annual recurring revenue.
Sent a quote? An automated follow-up goes out at 24 hours, 3 days, and 7 days. Most customers decide after the second or third touch — touches you were never making before.
Send invoices from your phone the moment a job is complete — or trigger them automatically when a job is marked done. Automated payment reminders go out if it goes unpaid. No more chasing checks.
Your branded booking page lets homeowners schedule service calls and estimates 24/7. Automated confirmation and reminder texts reduce no-shows and keep customers informed when your tech is en route.
After every completed job, a review request goes out automatically. Customers who leave 5 stars get a referral ask. Build your Google rating and grow your customer base at the same time — without asking a single person yourself.
Pre-built sequences for every situation a plumbing or HVAC company faces — from 2am emergency calls to annual maintenance campaigns.
You're in the field all day and can't always answer the phone. Keylead Engine responds to every lead automatically, invoices when you're done, and asks for reviews — so you can focus entirely on the work.
You have a team of techs and a growing customer base. Keylead Engine keeps your whole operation organized — dispatch, invoicing, follow-up, and seasonal campaigns all running without you managing every detail.
Homeowners are your core market — and the best ones become annual maintenance plan clients. Keylead Engine converts every repair customer into a recurring account with automated upsell sequences and seasonal campaigns.
Commercial contracts and property management companies are your highest-value accounts. Keylead Engine helps you win more bids, service them professionally, and upsell additional services year-round.
"We used to lose emergency calls overnight all the time — by morning they'd already booked someone else. Now the auto-reply goes out in minutes and we're capturing jobs we used to just give away."
"The spring AC campaign filled three weeks of tune-up appointments in the first year we ran it. We were already done booking before our competitors even started advertising. Game changer."
"The maintenance plan upsell sequence converted 11 repair customers into annual plan clients in the first two months. That's recurring revenue I wouldn't have had without the follow-up happening automatically."
No contracts. Cancel anytime. All plans include onboarding and Keylead Academy.
Book a free strategy call and we'll show you exactly how Keylead Engine can be built for your plumbing or HVAC business — from emergency lead capture to full seasonal campaign automation.