Built for Auto Mechanics & Repair Shops
๐Ÿ”ง
KEEP YOUR BAYS FULL.
CUSTOMERS COMING BACK.

The done-for-you CRM system built for auto repair shops. Service reminders, follow-up campaigns, review requests, and win-back sequences โ€” all running automatically while your techs focus on the vehicles.

67%
Of customers don't return without follow-up
90s
Response time with missed call text back
4.8โ˜…
Avg Google rating with automated reviews
The Real Problem
Auto Shops Lose Revenue
From the Same Gaps Every Week

Great work keeps customers coming back โ€” but only if someone follows up. Most shops are too busy running the business to consistently do the follow-up that keeps the business running.

๐Ÿ“…
Customers forget to come back
They were satisfied. They planned on returning for their next oil change or inspection. Three months passed and they ended up at the shop down the street because nobody reached out.
โ†’ Automated service reminders go out at the right interval for every customer
๐Ÿ“ž
Missed calls become lost leads
Someone calls while your techs are under a vehicle. No answer. No callback. They needed an estimate and found someone who picked up. That's a job gone before it started.
โ†’ Missed call text back responds automatically within seconds
๐Ÿ”ฉ
Declined services never get followed up on
You recommended brake pads or a cabin filter. The customer said not today. Nobody followed up two weeks later and that upsell revenue disappeared completely.
โ†’ Declined service follow-up sequences keep that revenue alive
โญ
Happy customers don't leave reviews
Most satisfied customers intend to leave a review. Almost none do without a direct ask at the right moment. Your Google profile stays flat while competitors grow theirs.
โ†’ Automated review requests go out after every completed service
The Automation System
Everything Running
In the Background

KeyLead Engine handles the follow-up, reminders, and review requests automatically โ€” so your team stays focused on the work, not the inbox.

๐Ÿ†•
New Customer Welcome
Automatically follow up after a first visit, thank new customers, introduce your services, and invite them to schedule their next appointment before they try somewhere closer.
โฐ
Service Interval Reminders
Timed sequences that reach out at the right interval based on service type โ€” oil changes every 3 months, tire rotations, annual inspections, seasonal maintenance โ€” with a direct link to schedule.
๐Ÿ”ฉ
Declined Service Follow-Up
When a customer declines a recommended service, an automated follow-up goes out two weeks later. Most of that revenue is recoverable โ€” it just needs a timely nudge.
โญ
Review & Referral Engine
Automated review requests sent right after each completed service. Customers who leave 5 stars get a referral message โ€” turning satisfied customers into your best marketing.
๐Ÿ“ฑ
Missed Call Text Back
When someone calls and no one answers, an automated text goes out within seconds โ€” keeping the lead alive and giving them an easy way to schedule without calling again.
๐Ÿ”„
Win-Back Campaigns
Customers who haven't been in for 90, 120, or 180 days get an automated win-back message. A well-timed text is often all it takes to bring them back.
๐ŸŒฆ๏ธ
Seasonal Campaigns
Pre-built campaigns for winter prep, summer check-ups, back-to-school maintenance, and inspection season โ€” all firing automatically to bring customers in before they forget.
๐Ÿ’ฌ
Two-Way Text Conversations
When customers reply to automated messages, conversations are captured in your KeyLead Engine inbox โ€” fully manageable from your phone or desktop.
๐Ÿ“Š
Pipeline & Lead Tracking
Every new inquiry enters a tracked pipeline automatically. Nothing falls through the cracks and your team always knows where every customer stands.
Who This Is For
Built for Every Type
of Auto Repair Business
๐Ÿช Independent Shop Owners
You are running the shop, managing the techs, and handling customer calls โ€” all at the same time. KeyLead Engine handles the follow-up while you run the operation.
Automated reminders keep customers coming back without manual outreach
Missed call text back captures leads even when you can't pick up
Review requests build your Google presence on autopilot
๐Ÿ”ง Multi-Bay Shops
Multiple techs, multiple vehicles, and a service desk that shouldn't have to manually track every follow-up and reminder. KeyLead Engine keeps every customer in the pipeline.
Full pipeline visibility for every active and past customer
Declined service tracking across all service tickets
Seasonal campaigns go out to your entire list automatically
๐Ÿš— Specialty Shops
Tires, transmission, body work, detailing, European imports โ€” whatever your specialty, the automation adapts to your specific service cycle and customer type.
Custom reminder intervals based on your specific service types
Industry-specific messaging that matches your brand voice
Upsell sequences built around your service menu
๐Ÿ“ˆ Growing Operations
You are growing your car count and need systems that scale without requiring you to hire someone just to handle follow-up.
Lead capture and nurture from every source in one place
No manual follow-up required โ€” the system handles it
Consistent communication regardless of how busy the shop gets
Pricing
Simple Plans.
No Annual Contracts.

Month-to-month. Cancel anytime. Full setup included.

Starter
$99
per month
โœ“Missed Call Text Back
โœ“New Customer Welcome Sequence
โœ“Service Reminder Campaigns
โœ“Automated Review Requests
โœ“Two-Way SMS Inbox
โœ“Lead Pipeline Tracking
Get Started
Most Popular
Growth
$299
per month
โœ“Everything in Starter
โœ“Declined Service Follow-Up
โœ“Win-Back Campaigns
โœ“Seasonal Marketing Campaigns
โœ“Referral Sequences
โœ“Full CRM & Reporting
โœ“Custom Branded Messaging
Get Started
Enterprise
$499
per month
โœ“Everything in Growth
โœ“Multi-Location Support
โœ“Each Location Gets Own Account
โœ“Priority Build & Onboarding
โœ“Dedicated Strategy Support
Get Started
FULLER BAYS.
LOYAL CUSTOMERS.
GROWING REPUTATION.

Book a free strategy call and we will show you exactly how KeyLead Engine can be built for your auto repair shop โ€” your service types, your customer cycle, your brand.

Book a Free Strategy Call
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